98viptaka Privacy Policy — How Your Data Is Protected

98viptaka is a trusted online gaming and betting platform for users in Bangladesh. We believe protecting your personal data is an ethical responsibility — not merely a legal requirement. This Privacy Policy clearly explains what information 98viptaka collects, how it is used, and the measures we take to keep your data safe.

Our Privacy Policy is written in plain, straightforward language so every user can understand it easily. If you have any questions, feel free to reach out to our support team at any time.

1What Data We Collect

98viptaka only collects the information needed to deliver the best service and maintain platform security. Data is collected in two ways — information you provide directly, and data collected automatically while you use the platform.

Information You Provide Directly

• Full name and date of birth (for age verification)
• Mobile number and email address
• Mobile banking account number (for deposits and withdrawals)
• ID Document Details (for KYC Verification)
• Information shared when contacting the support team

Automatically Collected Information

• IP Address & Device Type
• Browser Type & Operating System
• Login time and location data
• Gaming & Betting Activity Records
• Transaction history

2How We Use Your Data

98viptaka uses collected data for specific, limited purposes only. Your information will never be used beyond those approved purposes.

98viptaka may also use your data to inform you about relevant offers and promotions — you can opt out of this at any time.

3Data Sharing & Third Parties

98viptaka does not sell, rent, or trade your personal information. Data may only be shared in the limited circumstances outlined below.

• Payment Processor: To process transactions with payment partners such as bKash, Nagad, and Rocket.
• Law Enforcement: To comply with court orders or government directives.
• Fraud Prevention: To maintain the security of the platform.
• Technology Partners: Solely for providing necessary services, under strict confidentiality agreements.

4Cookie Policy

Cookies are small files stored in your browser that help improve your website experience. 98viptaka uses the following types of cookies.

Essential Cookies

The platform cannot function properly without these cookies. They are used to maintain login sessions, store security tokens, and similar essential functions. They cannot be disabled.

Functional Cookies

These cookies remember your language preference, login details, and personalization settings. You can disable them, though some features may be affected.

Analytical Cookies

These cookies collect information about how users interact with the platform. The data is used to improve our services and is entirely anonymized.

5Data Retention Period

98viptaka retains your data only for as long as necessary — while your account is active and for the period required to meet applicable legal obligations.

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by financial regulations.
• KYC Documents: For a specific period as required by law.
• Support Contact: Up to 2 years after the issue is resolved.
• Cookies & Session Data: At the end of a session or after a maximum of 30 days.

Once the retention period expires, data is securely deleted or anonymized.

6Your Rights & Controls

As a 98viptaka user, you have full control over your own data. You can exercise the following rights at any time.

• Right to Access: You can find out exactly what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Right to Withdraw from Promotional Communications: You can opt out of marketing messages at any time.

7Children's Privacy Protection

98viptaka strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors.

• Age is verified at the time of registration.
• Identity verification may be requested if there is any suspicion.
• Any account identified as belonging to a minor will be closed immediately.
• Any data collected from a minor will be permanently deleted.

8Security Measures

98viptaka protects your data using industry-standard security technology. Our security infrastructure is continuously updated and audited.

• TLS/SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An added layer of protection for account login.
• Firewall & Intrusion Detection: Measures to prevent unauthorized access.
• Regular Security Audits: Audited by third-party security experts.
• Data Backup: Encrypted backups to protect against data loss.

9Privacy Policy Updates

98viptaka may update this Privacy Policy due to service improvements or changes in applicable law. You will be notified in advance of any significant changes.

• The date of any changes will always be noted on this page.
• Email or SMS notifications will be sent for any important changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• You may request account closure if you do not agree to the updated policy.

Frequently Asked Questions (FAQ)